Sonic Infosystem offers business process automation services that take repetitive work off your team: copying enquiries into spreadsheets, sending the same follow-ups, preparing reports and chasing payments. We build reliable workflows and AI agents around the tools you already use, from our base in Navi Mumbai.
In most growing companies, skilled staff lose hours every week to tasks a system could do in seconds. Automation does them the same way every time, so nothing slips and your people can focus on customers.
What we automate
Sales and enquiries
Website, WhatsApp and email leads routed to the right salesperson, instant acknowledgements, timed follow-ups and reminders when a lead goes quiet. This pairs well with our WhatsApp and AI chatbots.
Operations
Order updates, stock alerts, dispatch notifications, job cards and document generation from templates.
Finance and admin
Quotes and invoices created automatically, payment reminders, simple reconciliations and expense or attendance data collected into one sheet.
Reporting
Daily or weekly summaries from your CRM, website, ads and sales sheets, delivered to your inbox or a dashboard, with alerts when a number needs attention.
AI agents
Assistants that research leads, summarise documents, draft replies and prepare product descriptions for your team to review before anything is sent.
Workflow platforms or custom code?
Not every business needs a large software project. For simple flows, a workflow platform connecting Google Sheets, Gmail and your CRM is quick and affordable. Where data must move between your website, accounting software and a custom portal, or where volumes are high, our developers write custom integrations in PHP and Laravel that are easier to control. Good business process automation services choose the simplest option that will still work reliably in a year, and that is the advice we give.
Benefits of workflow automation
- Faster replies to enquiries, including outside office hours.
- Fewer errors from manual copying and re-typing.
- Clear visibility of leads, orders and payments in one place.
- Staff time moved from admin to selling and service.
- Processes that keep running when a team member is on leave.
Our automation process
- Process review: we map one or two processes that cost you the most time.
- Automation plan: tools, triggers, data flow and approval steps agreed in writing.
- Build: workflow platforms or custom code in PHP and Laravel, whichever is more reliable for you.
- Test: run with real data alongside the manual process.
- Train and monitor: your team is trained, and we watch the first weeks closely.
- Expand: once the first automations prove useful, we move to the next process.
Automation company for Mumbai and Navi Mumbai businesses
We work with trading firms and distributors in Vashi and Ghansoli, manufacturers in the Thane-Belapur belt and Panvel, and offices in Malad, Andheri and Lower Parel. Our experience with industrial automation clients such as Suraj Informatics (Gativra) means we understand factory, logistics and dispatch workflows as well as office ones. Process reviews are usually best done on site, and we visit across Navi Mumbai, Thane and Mumbai; clients elsewhere in India work with us online.
Why choose Sonic Infosystem for Business Automation & AI Agents
- 20+ years of web & SEO experience and in-house developers, so custom integrations are built, not just configured.
- We connect Google Workspace, Microsoft 365, WhatsApp Business API, CRMs, accounting tools and your website.
- Least-access permissions and official integrations to keep your data within services you already trust.
- Automation linked to your web development and marketing, not built in isolation.
What affects the cost of automation
Pricing depends on the number of processes, the systems involved, whether custom code is needed and any third-party tool subscriptions. Starting with one high-value process keeps the first project small and easy to measure.
Business Automation & AI Agents: common questions
What business processes can be automated?
Any task that follows clear rules and repeats often: data entry, lead routing, follow-up messages, reminders, quotes, invoices, report preparation and document generation are the most common starting points.
How much do business process automation services cost?
Cost depends on how many processes you automate, the systems involved and whether custom code is needed. We usually start with one high-value process and give a fixed quote after the review.
Do we need to change our existing software?
Usually not. We connect the tools you already use, such as Google Workspace, your CRM or accounting software. If something cannot be connected, we suggest the simplest alternative.
What are AI agents for business?
AI agents are assistants that carry out multi-step tasks, such as researching a lead or drafting a reply, within limits you set. Their output is reviewed by your team before use.
How long does an automation project take?
A single workflow is often ready in one to three weeks, including testing with real data. Larger projects connecting several systems are delivered in stages so you see benefits early.
