Website Design, Development & SEO Company in Navi Mumbai

Sonic Infosystem
AI & Automation

WhatsApp & AI Chatbots

WhatsApp and website chatbots that answer customers 24/7, capture leads and hand hot enquiries to your team.

What’s included

  • 01WhatsApp Business API setup
  • 02AI assistant trained on your business
  • 03Lead capture & qualification
  • 04Catalogue, quotes & order status
  • 05Appointment booking
  • 06CRM & email integration

Your customers are already on WhatsApp

In India, WhatsApp is where customers ask questions, request prices and follow up on orders. Abroad, website chat does the same job. The problem is that enquiries arrive at all hours, and a slow reply often means a lost sale. A well-built chatbot answers instantly, collects the details your team needs, and passes serious buyers to a person.

What we build

  • WhatsApp Business API chatbots: official, verified business accounts with automated replies, quick-reply menus, catalogues and broadcast campaigns.
  • AI website assistants: a chat assistant trained on your products, services and FAQs that answers in natural language and stays on-topic.
  • Lead qualification: the bot asks the right questions (product, quantity, location, budget) and sends a summary to your sales team.
  • Bookings and orders: appointment scheduling, order status, quote requests and document sharing such as brochures and price lists.
  • Integrations: leads flow to your CRM, Google Sheets, email or admin panel automatically.

Useful for many industries

Clinics use chatbots for appointments, real estate companies for site-visit bookings, exporters for product enquiries and documentation, and online stores for order tracking. We design each conversation around how your customers actually buy, and keep a simple handover to a human whenever it is needed.

Set up, trained and supported

We handle the WhatsApp Business API approval, conversation design, AI training, testing and launch. After launch we review conversations, improve answers and keep the bot up to date as your products and prices change.

FAQs

WhatsApp & AI Chatbots: common questions

Do I need the WhatsApp Business API?

For automation, broadcasts and multiple team members, yes. We handle the application and verification for you through an official provider.

Can the chatbot answer in Hindi or other languages?

Yes. AI assistants can answer in English, Hindi and many other languages, which is useful for both local and export customers.

Will the bot give wrong answers?

We restrict the AI to your approved information and set clear rules for what it should not answer. Anything uncertain is handed to your team.

How long does setup take?

A standard WhatsApp or website chatbot is usually live in two to four weeks, including API approval and testing.

Why Sonic Infosystem

Why businesses trust an agency with 20+ years.

Trends change every year. What we bring is judgement: knowing what works on the web because we have built it, maintained it and ranked it for twenty years.

Start your project
  1. 01

    Strategy before design

    Every project starts with your business, your customers and your competitors, not a template.

  2. 02

    Design that builds trust

    Custom, premium designs that make a growing company look established, and an established one look like the leader.

  3. 03

    Built for speed and Google

    Clean code, fast loading and search-ready structure on every page we ship. SEO is built in, not bolted on.

  4. 04

    One accountable team

    Design, development, content and marketing in one place. No hand-offs, no finger-pointing.

  5. 05

    Partners after launch

    Hosting, updates and monthly SEO reporting. Many of our clients have been with us for years.

Let's work together

Ready for a website that makes you look like the leader?

Get a free website & SEO audit from a team with 20+ years of experience. We reply within one working day.

  • 20+years of web & SEO
  • 500+websites & apps delivered
  • 1 dayreply time on enquiries

Free audit · no obligation

What you get in your audit

  • Page speed & mobile check
  • On-page SEO & keyword gaps
  • Comparison with your top competitors
  • A clear, prioritised action plan